Awalife

English

Service Support

Provide full-link AI veterinary diagnostic service support from equipment deployment, clinical training to after-sales operation and maintenance, and help pet medical institutions to implement an efficient intelligent detection system.

Full scene scheme customization

For pet hospitals, chain institutions, different pet Junior College, pastures and other different scenarios, custom AI morphological diagnostic equipment configuration, testing process and quality control system, matching the actual diagnosis and treatment needs of institutions.

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Professional Installation and Training

Provide door-to-door/remote equipment installation and debugging, supporting clinical operation, AI report interpretation, equipment operation and maintenance of the whole process of training, to ensure that medical personnel quickly get started, standardized use.

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7 × 24-hour technical operation and maintenance

Online remote troubleshooting, equipment maintenance reminders, consumables supply support, 7 × 12 hours of exclusive customer service response, to ensure the stable operation of equipment 24 hours, reduce the interruption of diagnosis and treatment.

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Clinical expert consultation support

Build a global network of veterinary experts to provide guidance on AI image review, remote consultation and morphological diagnosis of difficult cases, so as to improve the level of diagnosis and treatment of institutions and the ability to deal with difficult cases.

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Software and Algorithm Iteration

Continuously update AI recognition algorithms, multi-species detection models, and reporting system functions, and provide free software upgrades to meet the latest clinical testing standards and diagnosis and treatment needs.

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Industry Solutions

Awalife offers a diverse range of product solutions catering to various industries.

Quality Excellence

Production Capacity

Cost Efficiency

Technological Edge

Partnership Flexibility

Precision Craftsmanship, Zero Defect Guarantee

We adhere to strict industry quality standards, implementing multi-stage quality control throughout the entire process from raw material selection, precision manufacturing to final product inspection. All products pass authoritative certifications, with key component accuracy controlled to industry-leading levels, ensuring exceptional durability and stability for every item, making quality the solid foundation of our partnership.

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OEM/ODM cooperation process

From demand communication to project delivery, we provide standardized cooperation services throughout the process to ensure the efficient landing and long-term stable operation of AI veterinary diagnostic products.

Requirements Communication and Assessment

Deeply connect with customer needs, clarify product functions, species adaptation, customization requirements, delivery cycle and budget, and complete project feasibility assessment.

Scheme customization and quotation

Output customized solutions for exclusive AI diagnostic equipment/systems based on requirements, provide detailed quotations, technical parameters and delivery plans, and confirm cooperation details.

Contract Signing and Advance Payment

Sign a formal cooperation contract, the customer pays the advance payment, starts the project development/production process, and clarifies the rights and responsibilities of both parties and the delivery node.

R & D/Production and Quality Control

Start AI algorithm adaptation, hardware production, software customization, the whole process strictly follow the CE/ISO quality system, complete multiple rounds of testing and quality control.

Sample validation and acceptance

Deliver samples for customer testing and acceptance, optimize adjustments based on feedback, confirm final product solutions, and lock in mass production standards.

Mass production and delivery

Start large-scale production, complete packaging, quality inspection, logistics and distribution, deliver products according to the agreed time, and provide installation guidance simultaneously.

Installation training and launch

Provide on-site/remote equipment installation and debugging, supporting clinical operation, operation and maintenance of the whole process training, to ensure that the customer team quickly get started.

After-sales operation and iteration

Provide 7 × 12 hours of technical support, supplies supply, software algorithm free upgrade, continuous follow-up product use, to ensure long-term stable operation.

OEM/ODM cooperation process

Requirements Communication and Assessment

Deeply connect with customer needs, clarify product functions, species adaptation, customization requirements, delivery cycle and budget, and complete project feasibility assessment.

Scheme customization and quotation

Output customized solutions for exclusive AI diagnostic equipment/systems based on requirements, provide detailed quotations, technical parameters and delivery plans, and confirm cooperation details.

Contract Signing and Advance Payment

R & D/Production and Quality Control

Start AI algorithm adaptation, hardware production, software customization, the whole process strictly follow the CE/ISO quality system, complete multiple rounds of testing and quality control.

Sample validation and acceptance

Deliver samples for customer testing and acceptance, optimize adjustments based on feedback, confirm final product solutions, and lock in mass production standards.

Mass production and delivery

Start large-scale production, complete packaging, quality inspection, logistics and distribution, deliver products according to the agreed time, and provide installation guidance simultaneously.

Installation training and launch

After-sales operation and iteration

Provide 7 × 12 hours of technical support, supplies supply, software algorithm free upgrade, continuous follow-up product use, to ensure long-term stable operation.

Requirements Communication and Assessment

Scheme customization and quotation

Contract Signing and Advance Payment

R & D/Production and Quality Control

Sample validation and acceptance

Mass production and delivery

Installation training and launch

After-sales operation and iteration

Hear from Our Satisfied Clients

See why labs and clinics globally rely on Awalife. Our users share how our AI technology simplifies complex tasks and elevates veterinary care standards.

Awalife’s AI morphology system has greatly improved our diagnostic efficiency and accuracy. It simplifies complex sample analysis, generates clear reports quickly, and saves our team significant time on routine work. The platform is intuitive, reliable, and supported by a responsive team—an essential tool for any modern veterinary lab.

Emma Thompson

Veterinary Lab Manager

Since adopting Awalife, our daily practice has become much smoother. The device delivers consistent, high-quality imaging and precise analysis for various sample types, helping us make faster and more confident clinical decisions. It’s easy to operate, requires minimal training, and has become a trusted part of our daily workflow.

Michael Chen

Clinic Veterinarian

Awalife has been a true game-changer for our clinic. It reduces manual counting errors, provides clear visual records, and makes client communication much easier with detailed results. The system is stable, user-friendly, and enhances the overall quality of care we provide to our patients.